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Westfield Showroom

908-232-5200
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908-298-0400
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2025 Route 34
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3.8 | 37 Reviews

36-inch Standard Depth Side-by-Side Refrigerator with TruCool™ System

Whirlpool WRSF5536RB

Available in 4 Color(s)

Features

  • Adaptive Defrost runs automatically, preventing ice build up
  • Store all your family faves with Adjustable Gallon Door Bins
  • Store more with wall-to-wall Adjustable Glass Shelves
  • Best Selling Side by Side Brand

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Side By Side
  • Width: 35.5"
  • Height: 69.25"
  • Depth: 33.625"
  • Energy Star Rated: No
  • Refrigerator Size: 28.49 (cu. ft.)
  • Fresh Food Capacity: 17.56 (cu. ft.)
  • Freezer Capacity: 10.93 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 
Image Feature

Adjustable Gallon Door Bins

Move the Adjustable Gallon Door Bins in the door to store everything your family needs.

Image Feature

Adjustable Glass Shelves

Store more groceries on each shelf with wall-to-wall, frameless Adjustable Glass Shelves for countless options.

Image Feature

Configuration Visibility

With a side-by-side configuration, you can see everything in your freezer thanks to an upright design. No more digging for what you need.

Image Feature

Deli Drawer

Make lunchtime a breeze by easily storing all your meats and deli items in the Deli Drawer.

Image Feature

Everydrop® Water Filter A

Everydrop® Water Filter A makes installation and removal of the filter quick and easy, providing you and your family with NSF certified fresh-tasting filtered water and ice.*
*Filters certified by NSF International under NSF/ANSI Standards 42, 53 and 401 to reduce specific contaminants. See Whirlpool.com for details.

Image Feature

In-Door Ice & Water

With In-Door Ice & Water, get an extra full shelf in the freezer with an ice bin that's been moved to the door.

Image Feature

Measured Fill

Hands-free Measured Fill lets you select the exact amount of filtered water you need in ounces, cups or liters and shuts off automatically.

Image Feature

Pantry Drawer

Keep fruits, vegetables and healthy snacks organized and top-of-mind with the Pantry Drawer.

Image Feature

Prep & Store Bins (Sold Separately)

Make refrigerator organization simple. Store leftovers, snacks and school lunches easily, then take it all to go. Get five dishwasher, microwave-safe* bins that come in three sizes. Part number W11675428, sold separately.**

*Base only, without lid.
**Visit whirlpool.com/accessories to purchase.

Adaptive Defrost Prevent ice build up without lifting a finger. Adaptive Defrost monitors the freezer environment and runs only when necessary to keep your freezer clear.

Adjustable Gallon Door Bins Move the Adjustable Gallon Door Bins in the door to store everything your family needs.

Adjustable Glass Shelves Store more groceries on each shelf with wall-to-wall, frameless Adjustable Glass Shelves for countless options.

Best Selling Side by Side Brand With over half a million units sold, Whirlpool Brand is the best selling side by side refrigerator brand* at Lowe's.
*Q1 2021 - Q4 2023, Traqline - The Stevenson Company, 2023.

Configuration Visibility With a side-by-side configuration, you can see everything in your freezer thanks to an upright design. No more digging for what you need.

Deli Drawer Make lunchtime a breeze by easily storing all your meats and deli items in the Deli Drawer.

Everydrop® Water Filter A Everydrop® Water Filter A makes installation and removal of the filter quick and easy, providing you and your family with NSF certified fresh-tasting filtered water and ice.*
*Filters certified by NSF International under NSF/ANSI Standards 42, 53 and 401 to reduce specific contaminants. See Whirlpool.com for details.

Family Size Capacity Family Size capacity has all the space your family needs with 28 cubic feet of space.

Fast Cool Option Keep your refrigerator at its coolest for up to 6 hours while you unload big grocery trips and when the family keeps coming back for more with Fast Cool.

Fast Freeze Option Keep your freezer at its coolest for up to 48 hours while you unload big grocery trips and when the family keeps coming back for more with Fast Freeze.

In-Door Ice & Water With In-Door Ice & Water, get an extra full shelf in the freezer with an ice bin that's been moved to the door.

Measured Fill Hands-free Measured Fill lets you select the exact amount of filtered water you need in ounces, cups or liters and shuts off automatically.

New, Improved LED Lighting Keep an eye on all your family s faves. New, Improved LED lighting helps keep you from losing food and letting it go to waste.

Pantry Drawer Keep fruits, vegetables and healthy snacks organized and top-of-mind with the Pantry Drawer.

Prep & Store Bins (Sold Separately) Make refrigerator organization simple. Store leftovers, snacks and school lunches easily, then take it all to go. Get five dishwasher, microwave-safe* bins that come in three sizes. Part number W11675428, sold separately.**

*Base only, without lid.
**Visit whirlpool.com/accessories to purchase.

Tap Touch Controls Tap Touch Controls give you the setting you want with just a light touch. Then easily wipe away smudges or spills.

TruCool™ Temperature Management System The TruCool™ Temperature Management System helps prevent freezer burn on all your favorite snacks and keeps items in your refrigerator from freezing with technology that senses and adapts to the ideal temperature for food.

Features

  • Adaptive Defrost runs automatically, preventing ice build up
  • Store all your family faves with Adjustable Gallon Door Bins
  • Store more with wall-to-wall Adjustable Glass Shelves
  • Best Selling Side by Side Brand
  • See it all with an upright side-by-side configuration
  • Make lunchtime a breeze with the Deli Drawer
  • A quick and easy solution to fresh filtered water and ice
  • Find room for all your items with 28 cubic feet of space
  • Keep your refrigerator at its coolest with Fast Cool
  • Keep your freezer at its coolest with Fast Freeze
  • In-Door Ice & Water gives you more room in the freezer
  • Hands-free Measured Fill dispenses exactly what you need
  • New, Improved LED lighting helps keep food from getting lost
  • Keep fruit and veggies organized and visible with the Pantry Drawer.
  • Store food easily, then take it to-go with Prep & Store bins
  • Tap Touch Controls puts control at your fingertips
  • Help prevent freezer burn with the TruCool™ System
Certifications
Ada Compliant ADA Height and Side Reach Compliant
Cee Tier Rating Not Rated
Energy Rating 747
Prop65 CA
Star K Certified Yes
Ul Yes
Controls
Automatic Defrost Yes
Control Location Exterior Dispenser
Control Lockout Yes
Cooling Type Single Evaporator
Door Ajar/open Alarm Yes
LCD Touch Screen No
Max Cool/fast Cool No
Details
Advance Foam Insulation N/A
Door Opening Direction N/A
Door Style Configuration Side-by-Side
Fingerprint Resistant Yes
Installation Configuration Freestanding
Levelers 2 Black
Refrigeration Configuration Refrigerator
Refrigerator Type Side-by-Side
Wheels 4-Natural
Dimensions
Product Height 69.25
Height To Top of Door Hinge 69.187
Carton Height 71.5
Gross Weight 293.4
Height To Top of Cabinet 69
Carton Width 38.5
Total Refrigerator Capacity Volume 28.7
Product Depth 33.625
Depth With Door Open 90 Degree 51
Depth Excluding Doors 29
Cabinet Width 35.5
Cutout Depth 35.625
Cutout Height 70.25
Depth Closed Excluding Handles 33.625
Depth Closed Including Handles 35.5
Dispenser Options Control/Child Lock; Filtered Ice; Filtered Water; Measured/Metered Fill; Night Light
Dispenser Type Exterior Ice and Water
Carton Depth 36.5
Cutout Width 36.5
Freezer Capacity Volume 11.12
Refrigerator Capacity Volume 17.58
Net Weight 283.4
Product Width 35.5
Height To Top of Door Trim 69.25
Exterior Details
Cabinet Color Black
Cabinet Finish Smooth
Counter Depth No
Door Color Black
Door Finish Smooth
Door Style Contour
Handle Color Black
Handle Material Metal
Handle Type Reach Through Handle
Hidden Hinge Yes
Reversible Door No
Filter Details
Air Filter Indicator/reset No
Produce Preserver No
Water Filter Indicator/reset Yes
Water Filter Location Interior
Water Filter Part Number EDRARXD1
Freezer Details
Freezer Door Bins 3 Adjustable Full-Width
Freezer Door Type Swing
Freezer Drawer/basket 1 Full Width Lower Plastic
Freezer Lighting LED
Freezer Number of Shelves 4
Freezer Shelves 1 Fixed Full Width Glass; 3 Adjustable Full Width Glass
General
Cabinet Width (fract) 35 1/2"
Cabinet Width (metric) 90.17
Cutout Depth (fract) 35 5/8"
Cutout Depth (metric) 90.49
Cutout Height (fract) 70 1/4"
Cutout Height (metric) 178.44
Cutout Width (fract) 36 1/2"
Cutout Width (metric) 92.71
Depth Closed Excluding Handles (fract) 33 5/8"
Depth Closed Excluding Handles (metric) 85.41
Depth Closed Including Handles (fract) 35 1/2"
Depth Closed Including Handles (metric) 90.17
Depth Excluding Doors (fract) 29
Depth Excluding Doors (metric) 73.66
Depth With Door Open 90 Degree (fract) 51
Depth With Door Open 90 Degree (metric) 129.54
Energy Star® Qualified No
Height To Top of Cabinet (fract) 69
Height To Top of Cabinet (metric) 175.26
Height To Top of Door Hinge (fract) 69 3/16"
Height To Top of Door Hinge (metric) 175.73
Height To Top of Door Trim (fract) 69 1/4"
Height To Top of Door Trim (metric) 175.9
Icemaker Details
Icemaker Factory Installed
Icemaker Location Freezer Door
Types of Ice Crushed/Cubed
Refrigerator Details
Conventional Shelves 1 Fixed Full-Width Glass; 3 Adjustable Full-Width Glass
Deli Drawer Yes
Humidity-controlled Crispers 1 Full-Width
Liner Finish White Opaque
Non Climate Control Drawers None
Number of Doors 2
Number of Interior Shelves 4
Pantry Drawer No
Refrigerator Door Bins 5 Adjustable Full-Width Gallon
Refrigerator Lighting LED
Spill-proof Glass Shelves No
Supplementary Containers Utility Compartment
Temperature-controlled Drawers No
Smart Compatibility
Connectivity No
Works With No
Warming Drawer Details
Temperature Range -5/+5 FC 33/45 RC

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Side By Side

  • Dimensions

  • Width: 35.5"
  • Height: 69.25"
  • Depth: 33.625"

  • Features

  • Energy Star Rated: No

  • Capacity

  • Refrigerator Size: 28.49 (cu. ft.)
  • Fresh Food Capacity: 17.56 (cu. ft.)
  • Freezer Capacity: 10.93 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.8 out of 5

67% of reviewers recommend this product.

4 Stars

Love the fridge.

CLPBJP 8/26/2026

I love all of the features of this fridge. The only downfall is the black shiny doors. I would prefer the rough texture like what is on the sides. There are scratches in the top right corner that can™€™t buff out on day one of delivery. I just put a timer over it. It would be a 5 star if it had the rough texture.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Eggs freezing

4Cindy2 8/4/2026

Eggs are constantly freezing despite changing temperatures in fridge and location where eggs are placed. All other features are great.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Just perfect!!!

Dogsmommy 7/22/2026

Excellent and convenient storage. Refer will hold a large Domino's pizza box and the drawers are perfect for produce, cheese, snacks, anything at all! Location of ice maker in freezer gives plenty of space for food. I absolutely love this fridge!
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Worse refrigerator ever

DuaneA 4/5/2026

Bought this refrigerator January 2026. 3 months later the Noise from with machine is absolutely annoying. I open kitchen to family room cannot even hear TV over the annoying almost 70 dB noise from this piece of junk.
Originally posted on Whirlpool.com

Yes, I recommend this product

5 Stars

My Whirlpool Refrigerator

JohnnyP501 3/9/2026

I'm very happy with this refrigerator and look forward to years of service!
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Great fridge this time, first was a dud.

WesT 3/2/2026

So far this has been a great refrigerator with no issues, but it™€™s my second one. The first one made a loud vibration noise all the time and the ice maker stopped working after a week and a half - the line was not frozen and none of the trouble shooting steps worked. The store replaced it and this time we have been very happy, great space, good ice production, and reasonably quiet. I also like the stainless finish, resists fingerprints much better than our previous LG. The small ice maker gives you much more space in the freezer than models with the huge drawer type. This time I did buy the extended warranty should it have issues later.
Originally posted on Whirlpool.com

Yes, I recommend this product

Customer Provided Photos

 Incentivized Review

4 Stars

Nice Referigerator

fix it dave 3/1/2026

Nice, and we like it better than the old French Door Model we had. Controls are easy to use if you have the instructions in front of you, I do not like the fact that the ACTUAL interior temps are not displayed, only the set points. I bought a remote monitor to see what the box is doing. Its quiet and the ice maker works great.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great lighting

Beloved 2/14/2026

We have had this about a month and so far all is well. I like the lighting placement.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Love my whirlpool

Dawn 2/13/2026

LOVE IT.. Roomy, well Lit . Whirlpool is the best.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

3 Stars

b.a davis 2/12/2026

not happy with how it is built very poor quality... i owned refrigerator ksc24c8eyb02.hr20303503. went out, bought your new model. i own dishwasher, kude6ofxbld s# f22901094..still working. i own range, kess907sbl06, still working. i own compactor, kucso3ctbl2 s#u23103250 still working.i own microwave oven. model khhc2090sbl-2 s# tr13410229.not working. i own refrigerator, ed25dqxaboo s#sb5o2o337.not working i have spent a lot of money. most the product very good. wicrowave should have lasted longer.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Efficient space

CCH1 2/9/2026

I bought this refrigerator and it was delivered 2 weeks ago. Delivery was a good experience. The guys came and disconnected the old unit moved it to the location I wanted. Then brought in the new fridge and made all the connections. It seems like there is more efficient space inside this unit than our old GE. The freezer compartment is much roomer with the ice maker on the door (hope it has a long life). Some reviews mention the noises. Yes, you can hear the water valve open up to refill which is not a big deal to me (I don't seek complete silence in the kitchen anyways.) My experience is that all ice makers have sounds and noises, especially the modern ones with dispensers. We are still getting used to the dispensers. It feels a little awkward or clunky pushing in the levers with cups. However, it might just be different from what we were used to from the last 15 yrs. A general complaint to all manufactures is why can't the ice dispensers be made that do not create the random pieces of ice that miss the cup or glass you are filling. just make the dispensing area a little bigger and add a better ice-chute/funnel to deliver the ice on target. (that has been observed on most fridges, not just this one).
Originally posted on Whirlpool.com

Yes, I recommend this product

Customer Provided Photos

 Incentivized Review

3 Stars

Tootie 12/17/2025

Disappointed that the ice through the door dispenser doesn't work.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Does not work properly

Pat 56 12/8/2025

I purchased this last month, and it was delivered on November 17. Refrigerator has not worked properly since it was delivered. Called Whirlpool on the 21st to schedule a service call. Repair service was out to diagnose problem on November 26th, and we were told that one of the parts required to fix the problem was back ordered. Repair service is unable to schedule date to install parts because they cannot get part from Whirlpool. After repeated calls to Whirlpool to determine status of the part I have been unable to get any time frame estimate as to when this part will be available. Was recently told that if there has been no resolution by the 22nd of December I will need to call back and discuss possible solutions at that time.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

3 Stars

Disappointed

Kat G 12/5/2025

Disappointed. Makes very loud noise when it starts cooling cycle
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Di Webb 12/3/2025

I happy with it, works great so far. Enjoying the storage space.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Ice Maker does not work.

Linda 12/3/2025

So far the icemaker has not worked. Whirlpool is sending a repairman to fix it today. I have had to make ice in ice trays for a week and cannot use the icemaker in the refridgerator.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Ice Maker is Great

test 12/1/2025

We are totally satisfied. The ice maker which is of major concern for us is great.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Fridge is fine: Customer Service SUCKS!

MHollis 11/28/2025

Purchased this fridge on 11/17/25, received from Home Depot Delivery on 11/18/25. Upon installing it on the 20th we noticed that the Door Alignment Tool and the Air Filter was not included in the packaging although the book said they were. (On some models for air filter- ours has this feature so it should be included) i immediately called customer service for assistance only to sit on hold for 30 minutes then be offered a call back. They called me back only to tell me that someone else had to help me and they had to transfer me, again waiting on a call back. When I finally got a call back, they disconnected the call as soon as I answered and didn™€™t bother to call back. I finally reached out again on Monday to get yet another callback and be told that I had to provide screen shot receipts of purchase before they could begin to help. I provided the model AND serial number but without the receipt they couldn™€™t do anything. Well even with that they still refused to do anything to supply me with the two MISSING parts. I was told that I had to talk to replacement parts service that in turn told me that although I™€™ve purchased this $2000 fridge, I would then still need to BUY the two parts that were MISSING from my unit when I purchased it. Never again!!!! The fridge itself is good, lots of space inside. The only thing I am wishing it had is a ™€œbutter/egg™€ keeper on the door. I am going to look to see if they make one that will fit this unit. The ice/water on the door is great but a bit hard to mash to get it to dispense so the ™€œmeasured fill™€ on the water is awesome! Mash two buttons and get the amount of preselected water dispensed.
Originally posted on Whirlpool.com

No, I do not recommend this product

Customer Provided Photos

 Incentivized Review

5 Stars

Susie 11/5/2025

So far I really like my new refrigerator. Roomier and more shelves than the old one
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Mixed -- but overall happy

KandB 10/30/2025

Have had the new refrigerator just a month. Love the ice maker, but the space where you dispense ice and water is too short for most glasses and water bottles. Also, the fridge sure makes a lot of noises -- not just from the ice maker -- lots of creaks and groans. Love all the interior lights
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

4 Stars

nice--but noisy

Gene 10/22/2025

I like everything about the refrig except it is very noisy at times. Concerned that something is not working properly Sometimes quiet; other times loud rattle - type sound. If someone could call or email to discuss, I would appreciate. 239-848-3800
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

rssr725 10/7/2025

this freezer fridge combo is the best one i have ever owned, I honestly cannot saything bad abot this unit, You can trll the fethers were well thought out.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Lots of room

Elf227 10/6/2025

I love my side by side refrigerator/ freezer. It is very roomy inside. The color is just what I wanted
Originally posted on Whirlpool.com

Yes, I recommend this product

Customer Provided Photos

 Incentivized Review

1 Stars

Whirlpool Used To Be A Reputable Company

Not Happy 10/5/2025

We received our refrigerator and shortly after delivery a very loud rattle developed, also we noticed a bulge on the outside freezer sidewall that is 30" long and 4" wide and protrudes 1/4". We were told by the technician they sent out that it is a manufacturing defect and the unit should be replaced. Whirlpool said no, it's insulation pushing the sidewall out. I repaired the vibration with several pieces of foam. Over 3 day period, I was on the phone with whirlpool for over 5 hours, with 90% of the he time on hold. Whirlpool, you need to swap out my refrigerator with a unit that doesn't rattle or have a bulge. I am very disappointed in you. You used to be a reputable company.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

5 Stars

suek 9/24/2025

Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great features!

Mamaw Bobo 8/24/2025

Our refrigerator was delivered in mid July. We bought the black color and it looks great. We are very satisfied with the purchase. Love the led lights down the side and the larger shelves on the doors.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Satisfied

Ranger 8/22/2025

Delivered on time from Home Depot. The individuals were friendly and professional. No damage. No issues. All features are working. Plenty of room inside. I will say that Whirlpool goes above and beyond on the packing and protection. It did take some creativity with a straight razor to get the last of the plastic wrap out of the trim.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Adjustable shelves

Vette64 8/21/2025

We bought this to replace our 25 year old whirlpool that was still working. Have always had good luck with whirlpool brands. This model had better reviews than other models also the ice and water in the door side by side like our old model was better than front and rear.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Great side-by-side for the price

The doghouse 8/10/2025

Fastest ice maker™€¦..Great Fridge. The freezer pumps out ice like there is no tomorrow. The only downside, the freezer is a little loud, but it™€™s only noticeable when you are in the kitchen.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Amazing Refrigerator with tons of storage!

Mongo 8/5/2025

I purchased this outstanding refrigerator a few weeks ago and it is so spacious. The refrigerator works perfectly and was cold within a few hours. The ice-maker is so fast and functions as described. Very happy thus far!
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Cracked Water Valve

D Simon 7/27/2025

Unfortunately, the ice maker was inoperable due to a cracked water valve inside the refrigerator. We were unaware until we had a puddle of water on the floor instead of ice cubes in the ice cube compartment 24 hours after installation. We are currently waiting for a replacement.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great product

Jbf95 7/14/2025

I just bought my 36 inch side by side about a week ago. So far so good. I can hardly hear it running and every thing is working like it should.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

2 Stars

Save your money. Equipment will let you down

CJANES 6/25/2025

Poorly built. Foam leaking out of every nook and cranny. Ice maker self destructed within 2 months. Whirlpool customer support is less than subpar. Contacted chat about my issues and they told me to select setup service. 3 weeks and multiple tries later, still not able to get anything setup.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

3 Stars

Factory problem - freezer door

Ruby 6/24/2025

The freezer door has to be replaced. The floating wire was not working. My first whirlpool, from year ago, had no problems except the ice maker quit because of a broken cable in the bottom of the door .. supposedly it breaks because of open/ shutting the door over the years.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

2 Stars

Really bad start

Jeff 6/24/2025

We had this refrigerator delivered 8 days ago. Four days ago, the ice dispenser broke. Specifically, while trying to get crushed ice, my wife heard a loud grinding. When we removed the ice cube reservoir inside the door, we found that a plastic ring at the base of the unit had broken into several small pieces. I believe a metal cylinder fit inside this ring. It was very disappointing to say the least. Service team from Massillon Home Appliance is coming tomorrow to try to repair our brand new refrigerator. (everything else works fine).
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

4 Stars

overall good

bambi 5/25/2025

needs 0ne more bin for freezer and refrigerator.ice maker seems to be ok .Freezing bottels of water right under fresh flow box. overall good refrigerator. Had enough room on refrigerator door added a new shelf to door
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review